Last Updated: March 4, 2025
Lakeside Florist (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using lakesideflorist.net (the “Website”), you consent to the practices described in this policy.
Information We Collect
We collect information from you in several ways, including:
- Information You Provide Directly:
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- When you place an order, we collect your name, billing address, shipping address, email address, and phone number.
- If you create an account, we store your login credentials and profile information.
- When you contact us through our website’s contact form or via email, we collect your name, email address, and the content of your message.
- When you sign up for our newsletter, we collect your email address.
- Information related to the recipient of flowers. (Name, Address, phone number)
- Information Collected Automatically:
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- We use cookies and similar technologies to collect information about your browsing behavior, such as your IP address, browser type, and pages visited.
- We may use analytics tools to collect data about website traffic and usage.
- We may collect device information.
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders and provide customer support.
- To send you promotional offers and newsletters (if you have opted in).
- To improve our website and services.
- To prevent fraud and protect our business.
- To comply with legal obligations.
- To deliver flowers to the intended recipient.
Information Sharing
We may share your information with:
- Service Providers: We share information with third-party service providers who assist us with payment processing, shipping, website hosting, and marketing.
- Delivery services: To ensure the delivery of your floral arrangements, we share the recipient’s name, address, and phone number with our delivery service providers.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.
Your Choices
- Email Marketing: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in the email.
- Account Information: You can access and update your account information by logging into your account on our website.
- Cookies: You can manage your cookie preferences through your browser settings.
- Data Access and Deletion: Depending on your location, you may have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
service@lakesideflorist.net
972.771.4600
204 N Fannin St
Rockwall, TX 75087